All Collections
Updates and Fixes
How to Clear Your Browser Session and Hard Refresh
How to Clear Your Browser Session and Hard Refresh

This article describes the process on how to clear browser cache and cookies.

Rafael avatar
Written by Rafael
Updated over a week ago

Understanding Your Browser Cache

When you browse any website, your browser is storing information in its local cache so that it doesn't need to re-request resources from the website.

This is useful, but can come with downsides:

  • Your browser may be storing outdated information

  • More often than you'd expect, the browser cache can become corrupt, causing all sorts of issues to arise.

You generally should not need to worry about clearing your browser cache, but there are situations where this can be the exact fix you need to get your browser working properly. Specifically, if you are experiencing 502 or 504 errors, this can be a sign that your browser has cached an outdated response and needs to clear the cache.

Please view the video tutorial below:

Find instructions for your browser below:
Google Chrome
Mozilla Firefox
Microsoft Edge
Apple Safari

Google Chrome

1. Open the Developer Console

There are a few ways to do this

2. Press and hold the Refresh Icon (Mac) or Right click on the Refresh icon (Windows)

3. Choose Empty Cache and Hard Reload from the dropdown.

Mozilla Firefox

1. Click the Menu button:

2. Click History

3. Choose Clear Recent History...

4. Make sure "Cache" is checked (you can keep the other options unchecked)

5. Make sure "Time range to clear" is set to "Everything"

6. Click Clear Now

7. Reload the page

Microsoft Edge

1. Open the Developer Tools

There are a few ways to do this

2. Press and hold the Refresh Icon (Mac) or Right click on the Refresh icon (Windows)

3. Choose Empty Cache and Hard Reload from the dropdown.

Apple Safari

Did this answer your question?