Due to frequent software updates, your browser may occasionally become out of sync, requiring a Hard Refresh.
This article provides instructions for performing a Hard Refresh on different browsers.
Please DO NOT clear your browser cache, as it is unnecessary.
Find instructions for your browser below:
Google Chrome
Mozilla Firefox
Microsoft Edge
Apple Safari
Google Chrome
1. Open the Developer Console
There are a few ways to do this
Control+Shift+I (Windows or Linux)
Option+Command+I (Mac)
Tools > Developer > Developer Tools...
Simply right-click anywhere on the page and choose Inspect.
2. Press and hold the Refresh Icon (Mac) or Right click on the Refresh icon (Windows)
3. Choose Empty Cache and Hard Reload from the dropdown.
Mozilla Firefox
1. Click the Menu button:
2. Click History
3. Choose Clear Recent History...
4. Make sure "Cache" is checked (you can keep the other options unchecked)
5. Make sure "Time range to clear" is set to "Everything"
6. Click Clear Now
7. Reload the page
Microsoft Edge
1. Open the Developer Tools
There are a few ways to do this
Control+Shift+I (Windows or Linux)
Option+Command+I (Mac)
Tools > More Tools > Developer Tools...
Simply right-click anywhere on the page and choose Inspect
2. Press and hold the Refresh Icon (Mac) or Right click on the Refresh icon (Windows)
3. Choose Empty Cache and Hard Reload from the dropdown.
Apple Safari (macOS)
1.. From the Safari menu at the top, select Settings:
2. Click on the Advanced tab.
3. Check Show features for web developers menu in menu bar and close the Preferences window.
4. From the Develop menu at the top, select Empty Cache.
5. From the Safari menu at the top, select Quit Safari, and then re-open the browser or you may also click on the reload icon to reload the website: