Skip to main content
All CollectionsAdmin Portal10. General Settings
Change or Cancel my CaseEasy Plan
Change or Cancel my CaseEasy Plan
Rafael avatar
Written by Rafael
Updated over 5 months ago

Change Plan

To change your CaseEasy plan click on Subscription on the Navigation Panel.

On the My Subscription page, click on Change Plan.

A pop-up menu will appear prompting you to select what plan you would like to change to. After clicking the "Calculate Bill" button, the Billing Summary on the right of the page will be updated and a button to proceed will appear.

If you would like to manage licenses, you can do so in Subscriptions > Modify Licenses.


Cancel Plan

On the My Subscription page, click on Cancel Plan.

Enter Feedback/Cancellation Reason and click Proceed to confirm the cancellation.

30-days money-back guarantee

💡If you are cancelling within the first 30 days of payment, please let us know so we can process the refund.

Did this answer your question?